Contact Us

Contact LuxGen

We'd love to hear from you. Whether you have a question about your account, need help with a poster, or want to share feedback, our team is here to help.

For faster help, you can also reach us directly from the app: go to Profile > App Support & Help.

What to include in your message

To help us assist you quickly, please mention:

• The email address linked to your LuxGen account
• Your subscription plan (Free, Gold, Diamond, or Elite)
• A brief description of the issue, and screenshots if relevant

We aim to respond to all inquiries within 1 to 2 business days.